written by jongsmith on 01/07/2008
Good Points
Customer service is outstanding. Product range is also pretty big.
Bad Points
Prices are unfortunately high.
General Comments
We regularly shop at John Lewis. The customer collection facility in store is brilliant - pay for your goods at the checkout and they'll send them to the collection point in the car park for you to collect later when you've finished all your shopping. The sales advisors are knowledgeable and there is a wide product range available. Prices can be higher than elsewhere but then quality costs.