written by jqPittman135 on 29/01/2015
I have been waiting for statements since 27/12/14 .called but was told it was out on 27/12/14 .never received it .luckily paid on line as it was due 16/01/15.called again told them I haven't received it .i got a copy of my previous statement and been charged £3.00 for copy of 2 pages..disgusting.im very upset & .you can't get hold of anyone who can solve this problem .i did not like anything no help .just going round and round .no result.just waste of my time and money making calls.