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“staysure travel insurance wont pay out many complaints”

written by steveb679 on 28/01/2015

DONT USE STAYSURE.bunch of unhelpful people the lot of em. refusing to payout a measly £600 air fare becaused i first filled out a claim form for my mother who was taken into hospital ill. 4 weeks later she died, and they are refusing to pay becaused they say that is a second claim. they have made making a claim a traumatic experience for all of us. imagine trying to make funeral arrangements etc, while these unhelpful sods are making life difficult. i have spread the word around bridge clubs and other freinds, and am amazed at the awful experiences that others have encountered. they will take your money, then laugh at you while refusing to pay out. whatever paperwork you send them, they want more. they use delay tactics that are unbelievable. anything they can do to not pay they will throw at you. i have been on the phone constantly with them, and they are the most unhelpful people i have ever come across. STAY AWAY FROM THEM