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“poor Product”

written by DaveTrethowan on 27/01/2015

I purchased a golf trolley in 2014, first problem speed control wheel came off, I was sent a new one, advised to put it on with super glue, then folding bracket snapped had to send it back for new one to be fitted, was told factory fault, this was repaired, then crack appeared in handle, handle was also coming apart, trolley sent back for repair, now the spindle on the drive wheel has fell apart, I have asked for a refund or new trolley but this has been declined. As the trolley is still under warranty how can they say no to each request, although the customer service is good they have their hands tied.