written by RodAsh on 19/01/2015
I've had various hosting packages since 1999 - they all advertise tech support - But I never really received any decent support. It would take at least 24 hours, 48 hours with some host companies to get a simple answer and then the same time again for a follow up answer.
Unlimited web hosting is completely different ! Email them a query or fill in an online support ticket, and it's like there's a guy just sat there waiting for your email - replies are almost instant.
Unlimited Web Hosting seems to exist for the benefit of its customers. It delivers a 100% good service. Unlimited even hosts web sites for registered charities free of charge
As well as first class technical support, Unlimited sends out monthly invoices and VAT receipts and keeps customers informed about scheduled maintenance to their systems.
I would definitely recommend them to anyone.