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“Old-fashioned clothes, indifferent staff, lack of mirrors.”

written by Genesish74 on 13/01/2015

Hadn't visited the store for some time so hoped to be both impressed by the clothes and encouraged to buy. No way! The same, tired-looking range of poor quality fabric. Only found one item that quite appealed to me - but no mirrors nearby. I only wanted to hold it up to see if the colour and style might suit. The nearest mirror was at the other end of the store. I was told they didn't tend to have mirrors as they had round pillars so couldn't put any on. Was also told there'd be mirrors in the fitting room. Obviously! The staff seemed indifferent and what struck me was how drab and miserable they looked too. Come on BHS. Get your act together if you want to attract, and keep, customers.

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