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“Spex4less are top Class for service and price!”

written by stubumbles on 13/01/2015

I can't praise spex4less enough for value and service!

First I went to a well known high street option for an eye test and was quoted £278.00 for one pair of distance and one pair of Bi-Focal glasses. These full framed glasses included, transition lenses, anti-reflective and anti-scratch coatings. After a bit of haggling I got them to come down 15% to £238.00. However, I then took my prescription on-line and searched through the various on-line opticians before deciding on  spex4less because their reviews were excellent and their fitting system was simple to use.

This decision saved me £40.00 because the spex4less charge was only £198.00 and the glasses were with me in just 3-days. But this was not the best thing, the best thing was the way that they all helped to resolve some issues that I had.

It became apparent that whilst the Bi-Focal glasses were brilliant the distance one's appeared fuzzy at the edges. I complained and returned them along with my prescription and they checked all of the dimensions, did re-coats and returned them but, from my point of view the problem remained.

I know it was cheeky but I then took them to the high street optician which did my eye test and they could see nothing wrong. In desperation I sent them back, along with the Bi-Focal glasses and with a detailed description of what I was seeing through my eyes. Again, their tests revealed nothing but (and this is what I call going the extra mile) they changed the lenses entirely and refunded all of my postage costs!

I am delighted to say that now I am in possession of both sets of glasses and they are PERFECT! Well done all at spex4less for your patients, understanding and perseverance!

Happy New Year,