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“Minimum 4 weeks for a repair?!”

written by morganlat on 13/01/2015

Took out a Sony Z3 Compact smartphone out with Bright House. My touch screen became unresponsive so I took down to the store and been told it'll take a MINIMUM of 4 weeks! Now I understand it was my fault for the screen to lose touch but 4 weeks to repair? Contacted Sony and ask how long it would take to repair a screen with unresponsive and they said 5-7 days! I'm not happy with Bright House as I'm left with no phone STILL paying for the phone in which I won't have for 4 - 6 weeks. Absolutely shocking.

I would of liked to know before purchasing how long it would of took to repair, it states no where on the site or anywhere how long repair can be.

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