Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
3104933

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★
WRITE A REVIEW

“Amazing customer service”

written by Denni.ob on 29/12/2014

We bought a Worcester Bosch after a gas fitter recommended it when our old boiler died, and we've now had 27 trouble free months from it. However, when it suddenly stopped this morning we thought our luck had run out. My husband consulted the manual which didn't help, but it suggested ringing Worcester Bosch direct. My husband thought this was a complete waste of time but when he rang he not only got through straight away but they diagnosed the problem (a frozen condensate pipe)and told him how to sort it. Excellent! No having to call out an engineer with the associated costs and no freezing cold house in the meantime. Reading through the reviews here this isn't even a boiler fault, it's an installation one, but why aren't all customer service departments so helpful?

Was this review helpful? 0 0