written by fvPerry261 on 25/12/2014
I bought a mattress topper for m mother in law for Christmas. She is quite a hard lady to
Lease so when she said it had arrived and was rubbish, looked like it had just been cut from a sheet, I thought she must be exaggerating until i saw it myself. It really was rubbish and I was embarrassed that I had bought this as a gift! I emailed them and no response! On their website the 'chat' was activated until I wrote my complaint and suddenly the 'chat' was unavailable!? Just what I expected rubbish to duct and rubbish customer service! STAT CLEAR AND BUY FROM REPUTABLE COMPANY, PAY A LITTLE MORE BUT WORTH IT IN THE LONG RUN! We now have a piece of foam which is fit for nothing, taking it to the tip where it belongs.