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“CashForiPhones”

written by CJM1975 on 22/12/2014

If I could rate cashforiphones a zero I would. I recently traded in my iPhone 5 32GB black phone in decent condition and was quoted $267 for the phone prior to it being assessed. In all fairness this phone was fairly beat up. During the online prescreen I noted that the phone wasn’t in great shape and that the screen was cracked. This dropped the price from $320 to $267 but it still seemed reasonable. Once cashforiphones.com received my phone the quote had now changed to $20!!!!! Pretty huge variance since I’ve resold a few phones before and have never received price quote vs payment disparity like this before. Unsatisfied with my selling price I emailed their customer service, with my order history stating that I wanted my phone returned. When they finally responded I was told I had to call to have my phone returned. After leaving four voicemails and three emails my complaints were disregarded and a PayPal payment of $20 was sent to the email I had been corresponding with. The problem with this is I do not have PayPal and it clearly states on their website that you have the option of being paid via check or PayPal but I was never given this option. It’s now been over a month and I have repeatedly called and emailed stating that I have yet to receive any payment from them and that their PayPal payment could not be received with zero response. Absolute garbage service that I will not use again. Users beware.