written by CLSCJ on 22/12/2014
I called Enterprise for a quote. The staff member was very helpful but clearly confirmed the price quoted included all costs - full insurance, 24hr breakdown, unlimited mileage etc. The quote for 6 days was GBP 119.48.
When we went to collect the car we were informed of the 1000 GBP excess or the option to pay another 100 GBP to reduce the excess. The total cost was 221.35 GPB. A vast difference from the amount which was quoted.
I still dont understand how the amount quoted 119.48 GBP is made up as it is not reflected as such on the invoice.
When comparing quotes on line it appears Enterprice is competitive when in fact this is not the case !