Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
3095447

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Awful Customer Service!”

written by consumerzzz on 22/12/2014

I had to take a very important test out of the US and booked my flight through cheapflightsnow.com. Two nights prior to my flight, I learned through my own accord /effort that my flight was canceled. I had contacted the company and they had told me they tried to inform me of the cancellation by phone but did not leave a message. Nor did they attempt to contact me via email (which I provided and received my itinerary). When attempted to reschedule the flight, I was to pay for the enormous charge d/t last minute flight scheduling. I was notified that if I were to cancel within 12 hours I would not incur any fees. I resolved to cancel the flight but noticed that I was charged a $180.00 fee. I am currently in the process of trying to get this fee resolved. Due to their inadequate notification policy and poor customer service, I will NEVER recommend this site.

Was this review helpful? 0 0