written by 204Self on 20/12/2014
Had a small issue with the quality of the car provided the agent acting for RentalCars.com in Thailand. This was handled quickly and effectively by RentalCars leading to a satisfactory resolution.
I like the fact that they made the effort to investigate the issue and came up with a solution that worked for me rather than for the agent.
I will for sure use RentalCars again.