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★★★★★
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“Consistently awesome service”

written by on 19/12/2014

At least once a year I have to do something with my domains / hosting / DNS or some other technical piece that I have no interest in learning enough to become competent at.

Domain Monster consistently bail me out when I break stuff. They have always been prompt, polite and more than willing to just fix the problem rather than point me at some FAQ where I would have to try and figure it out myself (and probably break it more).

I'm sure they are training me to be a lazy customer, but it is a pleasure to be a customer (not something one says about most corporates) and I regularly recommend them to other people purely on the basis of their customer service.

I hope they keep up this level of service and don't lower themselves to the standards of their competitors.

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