written by CherishGriffith278 on 04/12/2014
I bought an epos system in February 2012 through a 3rd party which had e-novations software included and had a 12 month licence. In December 2012 they suspended the software unless I paid £72 per month. As this was the busiest time of the year I had no choice however in February when my licence agreement finished, I changed my epos system. Today I received a letter stating that I owed them £2376 and they were handing this over to a debt collection agency. They have not given me time to seek legal advice and therefore I have had to pay £210 + vat as a cancellation fee, even though I have not used there software of support for nearly 2 years. The product was rubbish too!