written by gorephoto on 01/12/2014
Been with them for some time but since they got larger their service has declined except for regular calls to add another service or a charge for adding something. Have fell off the chart and they are now asking for fees for optimisation, Facebook entry, mobile phone apps etc ..As well as a charge for upgrading to a template used by newer customers
Have advised I want to go to another smaller supplier where I can get a contact to speak to and am now informed that they want £25.00 per domain to transfer , which was not the case when I left the last company to go to them.
Will have to contact nominet to get advice as I am led to understand that they are permitted to make a nominal charge but not multiply it for every domain.