written by Karla2222 on 20/11/2014
I had my cars MOT done by Servicing stop. As my car is only just 3 years old I thought not much would be wrong with it. I received a phone call from them saying my car had failed as the headlights alignment was incorrect therefore, it will cost me an extra £40. I believe this to be a rip off considering no extra parts needed to be replaced, and it is a minor adjustment. I agreed to pay, however, didn't receive my invoice because it went straight into my junk folder in my email. After calling again, they said it may be in my junk folder, which it was. This meant I couldn't receive my car back until the following day which was very inconvenient as I needed the car due to commitments and had to wait in until it arrived as I wasn't told when it would be dropped off. Furthermore, when I next used the car, I found that the doors were unlocked, so the items in my car such as my sat nav could have easily been stolen. I wouldn't recommend this service, I believe the cheap starting price is made up by charging extra when work does need to be completed and the service and care isn't up to a satisfactory standard.