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“BEWARE of CROOKED COMPANY”

written by WinnerSam on 19/11/2014

I'll do my best to keep this long winded tail of woe short about the company that Jasmine Harman shamefully endorses for her own financial gain without any research in to the type of company they actually are. I can say this based on the 100s of reviews from unhappy customers who have had very similar horrible experiences.

1. Order made with bedstore.co.uk. Next day delivery guaranteed. That day was supposed to be 10 days ago.

2. Item was a bed and mattress - we moved in to new house on the day the mattress was to arrive in order that we would have a bed to sleep on.

3. Order didn't arrive. Call made to Worldstores (parent company) who told me that "For some reason you were provided with a 'shocking' courier". The guy then said he would cancel that order and re-order making sure we were given a 'better' courier.

4. Three days later a 'new' mattress arrived - broken with rips and stains.

5. This new delivery was made by the same 'shocking' courier. Curious. So when I called to tell of damaged item I also enquired about not being given the 'better' courier. I was talking to someone else this time. They told me that the only courier they use are XDP. This means the first person had lied to me on the phone just to fob me off.

6. We arranged for a third attempt at delivery. That was due to arrive today. Did it arrive? What do you think? Of course not. I called up and was told that when XDP sent me the email yesterday confirming that delivery would indeed be today, that this was “just an automated email and didn’t mean that it would be delivered today at all”.

7. In total so far I have had to take 4 days off work to be at home for this delivery.

8. Amongst all of this we were offered a 'good will gesture' of partial refund. We will see what we get there. It is doubtful we will get anything at all.

9. Just to add to this lovely service, when you call them up you are put on hold with music that is played as if it were an old cassette tape being played on a dysfunctional machine - with the music slowing down and speeding up, going soft then loud and high pitched - obviously specially designed to make you hang up.

How companies like this are allowed to exist is beyond me.

The fact that Jasmine Harman has been paid to endorse them is a massive blow to her own credibility.  She either doesn’t care whatsoever about anything other than her own financial gain, or has made a considerable oversight and mistake in associating herself with a company that she and her management have done very little research in to. I can confidently say this based on the 100s of reviews from unhappy customers that are readily available when you search for 'Worldstores reviews' in popular search engines. Pages and pages of negative reviews from people who have had very similar horrible experiences to me.

AVOID at all costs and always check reviews first! -And not just the ones on their own site. This lot use 'Feefoo' for the reviews on their own site. With this review company you can only submit a review once you have a completed order. Obviously Worldstores don't send a request for you to review them if you've had a bad experience, only to those few who are lucky to have things go through smoothly. This artificially generates them a good overall review rating - absolute crooks operating within an absolutely crooked system.