written by robbins89 on 19/11/2014
Auto Net usually provide the cheapest quotes for my commercial insurance. Thier staff have always been friendly & helpful.
However, my gripe is when I moved house, I was required to send proof within 7 days of my change of address. Myself not being the most organised forgot about this whist under a stressful move & trying to start a business. They then cancelled the policy. I got a partial refund & was told I had to set up a new policy. To make matters worse, the new policy would have cost double which I couldn't afford so I didn't renew and lost the van. I'm now unemployed due to this hiccup!
Although I am partly responsible, I feel what happened was preventable had they give me more time and not cancelled the policy. (I paid up front for the policy so I would have been insured for another 10 months)It was purely cancelled on the basis of they had no proof of when I moved. I now have to declare a cancelled policy too which the majority of insurers won't touch. So... If they ask for proof of address, send it asap or your insurance will trebble and the majority of supplier refuse to insure you!