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★☆☆☆☆

“Solihull: AVOID, AVOID, AVOID!”

written by spYork204 on 14/11/2014

Their terrible standards of cleaning is beyond belief. The Manager is a nice guy but unfortunately has absolutely no control over his cleaners, who do whatever they like. They talk loud to each other all the time, use mobile phones, and claim they have cleaned your house in less than 40 minutes! They will just (barely) clean what they know the Manager could (barely) check, like doors.

They are just the most unprofessional cleaners I have ever seen. They arrive and park their car in your drive without asking your permission and just sit there, eating and talking- probably because the tracker will tell the Manager they've arrived - and ring the bell after 10 or 15 minutes. After a cup of tea that you politely offered and more loud talk, only then they will start to 'work'. And believe me, it is the most awful 'cleaning' I've ever seen.

In short, they are lousy, inefficient and expensive. Fish around, there are people more professional out there.

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