Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

3017373

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Terrible customer service”

written by Jmorris11 on 12/11/2014

I wanted to add data time to my daughters contract. Yesterday I spent half an hour waiting on hold and getting through to someone who told me that the system was down and would not be able to access data for a couple of hours. Customer service man assured me he would call me back a couple hours later. today I spent a further half hour waiting and being transferred to different departments to be told that now I was in a 24 hour period when the contract was in transition somewhere, and I would need to call back again tomorrow. At least he did''t pretend to want to help in any way and just told me I would need to call back. great. This will presumably take yet another half hour or so with no guarantee. I am actually trying to work. Vever had this problem with Tmobile.

Was this review helpful? 0 0