written by Ryleeh1960 on 25/10/2014
Gold car is the worst car rental company ever! They try to cheat you!First they gave you crazy low offer on internet and then comedy starts!!!.
This is a Spanish company who are now ripping people off in Italy.
They hit your C/Card with a 1200 euro deposit which they take 10 days to refund.-Obligation!.
They do not give you car unless you sholud make an additional full insurance which will cost you min 100€ additionaly.
They obligatory charge you for a tank of fuel which they do not refund !. if any is left in the tank on its return even if the guy at the office when you sign for the car says they do....when you return the car they change the story and just tell you to email the head office who dont reply!
They double charge for the collision waver fee.
I got caught and my 4 day car hire over the Weekend has cost me a total of £275 for a Fiat 500 1.2 petrol.
I have never experienced any Car Hire as bad a Gold Car and I use many car hire companies each year.but looking on the Spanish forums they are a known outfit who prey on the unknowing tourists.
You have been warned!!Stay away from them!!!!