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Review Number	2976035
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★☆☆☆☆

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“unjustified base rate”

written by stirlingeffort on 23/10/2014

Why are they charging a base rate of 5.99% They have been unable to justify it to me. I lost a brother through suicide and they refused to give me new rate once I had paid off the arrears that I had incurred during a period looking after my mum in whose house the suicide occurred.

Continual mistakes with Admin.

HANG YOUR HEAD IN SHAME YORKSHIRE BUILDING SOCIETY

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“unjustified base rate”