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★☆☆☆☆

“Do not go near them - sharp practice prevails!”

written by Mendozaxi142 on 22/10/2014

It would be quicker to write what they did right. They put a board up!

BRIDGFORDS ALDERLEY EDGE

Never rcvd copy of contract. Information for details incorrect, never recvd a copy of correct details, probably because they were not corrected. Web listing incorrect and remained so. Do not return calls. At one point on complaining of this asked " do you realise how busy I am?"

Estate agents always saying that their fees are due to work going on that we don't see - not in Bridgfords case, they don't do any. Once your signed up and hooked that's it. Do not follow through and when things go wrong only interested in new address to send invoice to.

When you make a formal complaint you get dragged into their complaints procedure and they demand payment anyway or they will commence legal proceedings. They reckon this is as advised by the Ombudsman. I'm fairly sure they pay to be members of this Ombudsman service, to my mind this makes them paying customers so that the Ombudsman cannot be independent - they are helping to pay his wages!

I could go on and on with the things they do wrong but it is just boring.

Avoid them like the plague.

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