written by qvMcLeod147 on 21/10/2014
There were problems with my tickets for Sam Smith concert in the O2 Glasgow. The concert was happening in a few days and I had not received the tickets. I contacted Ticketola and the quickly tried to find out what had happened to the tickets. I got a response quickly. Ticketola discovered that the vendor had sold the tickets at a higher price than I had purchased them. I received a telephone call from someone in Ticetola and they had managed to source tickets for the next Sam Smith concert as the one I wanted to go to was a sell out. I was happy to accept replacement tickets and would use Ticketola to buy concert tickets in the future.