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Review Number	2968807
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“Please dont bother”

written by on 20/10/2014

Booked a hotel for me, my pregnant wife and 1 years old and they booked us into a hotel for two only. tried to call but they could not take my call at that time (unless i was booking another break) Ruined the holiday (having no hotel) Please also (if this happens to you) forget about normal customer service. They do not care once you have paid. The complaints department just blame you and the hotel and suggest you are lying, which isn't helpful, they keep you on hold for a long time and, well that's enough, i am having to take them to either small claims court or ABTA. Please avoid.

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“Please dont bother”