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★☆☆☆☆

“Unable to answer simple question via email - Not good”

written by xille83 on 17/10/2014

I emailed Plusnet via their portal (while logged in, so there is no issue with giving our private data as they know I am who I say I am).

My question was simple: "How much will is cost me to leave Plusnet as my ISP".

The answer I get back is "Please call us to discuss this".

The reason I emailed is because I dont have time to waste calling and waiting in a queue for X minutes. This is a simple question.

If anyone from plusnet would like to answer my question, please feel free. My ticket number is 93139103

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