Written on: 13/06/2009 by johnching1
Good structured notes.
More books required over and above the folder.
Tutor seemed unsuitable for the role.
Exam centres...........forget it!!!! (unless you live in Cambridge!)
As a home educator for my daughter, I enrolled her on a short GCSE ICT course with the NEC. As expected, we had to buy more books over and above the NEC folder. All seemed well 'til we 'spoke' to the tutor who, although obviously never met in person, seemed a 'typical' grumpy elderly schoolteacher! His written comments for the two assignments my daughter did were, apart from the numerous spelling mistakes, were hardly positive or helpful, just a list of what 'should' have been included. More 'positives' wouldn't have gone amiss for the excellent work she submitted. This was nothing 'til I endeavoured to find an exam centre for the course. The NEC list of centres was hopelessly out of date; some establishments 'withdrew' ther NEC interest years ago!!!!! We were offered a centre next to NEC, but for a one hour exam (x2) having a 200 mile round trip each time hardly seemed worth it. It seems that NEC have got so big, a lot of customer care has sadly been lost. We too, went to a similiar company in Oxford; much better customer service and exam centres, no problem. The exams officer at the centre we chose, as soon as we mentioned the Oxford company, had no hesitation in accepting my daughter as a candidate.