written by nicolastrider on 08/10/2014
Bought 2 tickets on line for gig in December - was kept very well informed throughout process - had a slight problem as seller sent one ticket and the ticket stub by mistake - but it was a genuine error and ticketola were able to resolve issue within 24 hours. They were easy to get hold of and replied to my query about the ticketing error straight away - I had the second ticket within days of getting the first one. The ticket price was more than face value of course but I did not think it was extortionate and probably a fair price seeing as they has sold out ages ago. Overall I was very happy with the service. I liked the fact that I could pay through paypal as it gave me the confidence that the sale would be genuine.