written by traci6871 on 29/09/2014
I am totally disgusted with the RAC, I was coming home from a friends house at 9.30pm when a cat ran in front of my car causing me to swerve & hit the curb my tyre popped & was left stranded. call RAC for assistance but they said they would come & change the tyre but new cars do not have a spare tyre in the boot. & there was a hole in the side of my tyre. so they said if we come out we will tow you back & charge you as its not a mechanical breakdown its classed as an accident!!!!! but if I had lied & said it just popped they would come & assist me? who said honesty was the best policy. the woman on the phone was unhelpful & couldn't care less whether i was ok or not. will not be using them again as cancelling my policy.... unless uncaring company. some advise to others lie as only mechanical breakdowns will be helped ? im furious....