Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
2899997

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★
WRITE A REVIEW

“Fast, efficient service”

written by jrf31 on 28/09/2014

Called HomeServe on a Sunday morning as we had problems with a broken toilet. The operator was very helpful and made sure it wasn't an immediate emergency before advising that the relevant sub-contractor would be in touch shortly with an ETA. 10 minutes later we got a call to arrange a mutually convenient time. The plumber was excellent. Very friendly, helpful and professional. He replaced the part and repaired a patch-up job by the previous owners, all whilst showing me how to check for problems in the future. All in, he was in the house 15 minutes and we now have a toilet which works and has also had a problem-waiting-to-happen sorted too.

The monthly charge initially seemed a bit expensive, but given the standard of this repair and the boiler service we had done (and the subsequent repairs), I would recommend it. Particularly as we have a young son and can do without any extra hassle sorting stuff ourselves. Each engineer/tradesman we have dealt with has been excellent too, sorting the parts in good time and keeping us informed.

Was this review helpful? 0 0