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“Fast tracked 16th birthday present didn't arrive ”

written by sandy_edmunds on 16/09/2014

Really enjoyed making the photobook for my nieces 16th birthday present, rang photobox for advice on how to make sure the photobook was here for her birthday, was advised to get it fast tracked and I would have it in my hands within three working days,so I did just that and today when the book should have been delivered I've been informed it won't be sent out tomorrow and yet it clearly says it was packaged yesterday on the website and was told they have no idea why it want fast tracked or sent yesterday the offer of a refund of the fasttrack price and some prints dosent help when there's no special present on such an important birthday very dissapointed to day the least !!!!

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