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“I ordered a Vango Sapera carpet on the 19th July and...”

written by qyBradford231 on 10/09/2014

I ordered a Vango Sapera carpet on the 19th July and it turned up a few days later.When we get it out of its original bag whilst setting up for camping,it turns out to not only be the wrong carpet(spectrum),it was also damaged.So i phoned up to be told"no problem.I'll get a courier to drop off the correct one and pick up the old.'Then an hour later another call."We don't have any in stock so what i'll do is still collect and refund you once its arrived.'They collected 2 weeks ago and have ignored my emails,calls and so i found them on Facebook.They didn't like me posting in public and told me to private message.They said 'we can't comment on anything at the moment 'and then had the cheek to block me..! Turns out they've gone bankrupt!They knew they were too and were quite happy to rip me off and send out any old stock to just get my money,knowing that there was never going to be a refund.