written by Fergusonix27 on 10/09/2014
I've been feeling nature diet to my dog for over a year. However the latest batch has gone off. I fed her one the last two days thinking they smelt slightly funny but as it was a new flavour thought it was simply that.
This morning I opened the pack to a horrific smell and black meat. My dog has had an upset stomach the last few days but I thought nothing of it as she can be a sensitive soul however now it's obvious why.
When I rang them they couldn't have been more un interested if they tried. I've never experienced such awful customer service. They have sold a product, and it's clearly not ab isolated incident, that could potentially do serious harm to a dog and they don't care one bit. Terrible. I shall never buy from them again purely for the lack of care for an animals welfare.
I shall also be looking into taking this further.