written by lghooker on 01/09/2014
Have used Economy several times now for car hire in Spain.
Initially because they were cheap but their customer service is excellent too.
I like being able to speak to a UK based person if I have a problem with a car whilst abroad - it's often easier to explain the detail instead of relying on my very poor spanish!
They were very helpful when I managed to ruin a tyre and wheel on a pothole - made calls on my behalf and always finished a call with the offer to assist further if I needed them to.
Clear documentation too.
Would recommend them all day long.