written by gguy on 28/08/2014
Had wooden shutters fitted in June,all of the shutters are different sizes and from the outside of the house they all look very different and odd, despite numerous phone calls on my behalf only!!! I still have had no resolution offered despite being told by one of the customer service advisors that I did not need to worry about the fact I had paid the final balance because they would sort it out for me because they would want me to be happy, I can only state that was a complete lie because we are now at the end of August and I am no further forward the only thing I have received is a letter stating it is my fault, I have even written to the director of hillarys to voice my displeasure and still two weeks later have had no response.Needless to say I would not recommend to anyone and certainly would never use Hillarys again.
One very very disappointed customer.