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★★☆☆☆

“Dont buy with BETT !”

written by BSNOW on 24/08/2014

Bought my house nearly 2 years ago now. My washers leaked a couple of times but they havnt bothered to do anything. Just kept passing me number after number ring that try this. With a baby in my hands and a partner that works away USELESS doesnt come close. You can NEVER get in touch with the SO called CUSTOMER SERVICE department id give that an overall rating of 0. My patio doors have dropped amd wouldnt close properly you had to actually lift the door to close it. Finally got a door engineer out to fix that. Outside my house we have a landscape area they just left that an absolute mess it was more like a cornfield by letting the grass grow as high as 3 foot. After numerous complaints of calls and emails and 6months plus of waiting by this time a whole season had gone by they finally got it cut. It still looks an ansolute mess because they decided to place cabins on top of the grass whilst building the last two properties. The excuse was they were always budy and they never got the chance to come and do this. Also 2 year down the line we are still awaiting a finished footpath and a finished road. The water tobies are sticking out the path and the kerbs are sticking out around 50-60mm above the base coat of tar which overall is a trip hazard. The door latch on our doors inside had to be replaced because whoever fitted them had penetrated them because the screws were too long and that resulted in them not working. I could be here all day typing stuff about buying a home woth BETT my advice is simply DONT GO THERE! All they want is you to buy a property and after that there not interested and they dont want to know its absolutely disgraceful shocking by the time theu finish this place off (pottery wharf) im hoping to be gone. Its a shame i couldnt show you all pictures to prove the mess Scandalous!

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