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“No reply from customer service”

written by JJN62 on 23/08/2014

No reviews yet here about Honk Car rental company. Seems a big name, however I never heard of them before. I wanted to hire a car in Valencia, Spain when their name came up. Web site looks ok, their prices very competative, so I booked a car with them. I had noticed the absence of rental company names on their site, so I thought (my mistake) that I really phsically rented a car from them. After I made the booking and received the voucher I saw that the company that I hired from was Dickmanns's, also a name I never heard of, which unsettled me a bit, because I've hired a car in Spain several times. So, I looked for reviews and they were so terrible that I cancelled my booking immediately. I then wrote a polite mail to Honk, about that they shouldn't want to be associated with a company with such a bad reputation. Sadly no response at all, which makes a bad first impression by this company and isn't very promising. What if I have a problem with a booking or car and need them to solve it?

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