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★☆☆☆☆

“TOOK PAYMENT 3 TIMES AND THEN SAID THEY HAVE NOT”

Written on: 20/08/2014 by HUSNA777 (1 review written)

I ALWAYS HIRE FROM ENTERPRISE BUT NEVER REALISED THIS IS THE SERVICE I WOULD GET. PREPAID MY BOOKING ONLINE, WENT IN GOT CHARGED EXTRA AGAIN FOR THE PREPAID AND ALSO THE DEPOSIT. ONLY TO FIND OUT A DAY LATER ANOTHER 200 POUNDS DEPOSIT WAS HELD BY ENTERPRISE AND NOT ONLY THAT AN EXTRA 28 POUNDS. SO IN TOTAL MY RENTAL SHOULD HAVE BEEN 200 POUNDS DEPOSIT AND 28 POUNDS FOR RENTAL. BUT THEY CHARGED ME 34 POUNDS THEN 258 POUNDS THEN ANOTHER 228 POUNDS. I WAS IN MINUS WITH MY BANK AND THEN THEY KEPT TELLING ME THEY CANNOT SEE THE THIRD PAYMENT AT ALL AND THEY SAID IT WASNT THEM AT ALL. WOULDNT POUT ME THROUGH TO SOMEONE WHO COULD HELP AND I GOT CHARGED BY MY BANK UNPAID OVERDRAFT FEE 3 TIMES.