written by 309Conley on 17/08/2014
I rang them twice to ask about a holiday only to be put on hold then disconnected twice! The first time the holiday price he gave was over £100 more than advertised and that was just to add a meal and transfer, when I said I don't want the extras, he put me on hold and I was disconnected a few minutes later. The second time I rang I asked why he had hung up on me, he did not answer my question and asked if I was just enquiring or wanted to book. When I said I was making an enquiry and if it works for me I will book, he put me on hold for several minutes and I was disconnected again. Awful. I certainly will not be giving them my business and would recommend that you others don't either.