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“Possibly the worst delivery company ever”

written by on 13/08/2014

Ordered something through a retailer, was promised a 7-10 day delivery time. Three days after nothing heard I get a call missed call from an unknown number saying they were CEVA and were calling to arrange delivery.
I call them back and the nearest day was 15 days away. Miffed but agree as I wanted to take delivery of item.
Receive a text message in the evening 30 hours before the item is due to be delivered saying they've changed the date putting the delivery back a day. The text message had no options to call them and discuss, no options to reschedule delivery.
I rearrange for someone to wait in all day, however while I'm at work and unable to take phone calls they call my mobile, I can't take the call and they didn't leave a message.
I get home to find that the items have not arrived, no one has attempted to deliver and they have not left any leaflet or note. I get no follow up calls or texts from the company to say they couldn't deliver, nor have they contacted the retailer to say they couldn't deliver.

In the end I have given up dealing with this company and put it in the hands of the retailer to deal with this rogue 'delivery' company.