Written on: 12/08/2014 by shamps01 (1 review written)
When ordering a product, you expect it to turn up - when it doesnt turn up and you cancel the order, you expect the money to be refunded.
Nigel O'Hara are by far the worst ever online retailer I have ever used - they take the order, take the money and then when the order is cancelled - they keep the money.
I am still waiting for the refund to be processed and continually get fobbed off with weak apologetic excuses about a systems failure/systems changes/new finance department.
You can never speak to anyone in authority - I have now reported them to Watchdog and to Northern Ireland Trading Standards.
Avoid and do not trust them at all - sure the prices may be good but then I could sell everything cheap if I dont have to supply the products and never give the money back!