written by mikeinBristol on 12/08/2014
NEVER AGAIN !! New Porch. Long delays with no explanation, poor workmanship, NO response to questions and queries. Exactly as stated by so many other customers. Very disappointed as I had good service many years ago. I paid deposit Feb 2014 and was told 4-6 weeks. It was over 4.5 months of worry and stress and still no explanation for the delay… but now August and I am going to risk putting down carpet on a substandard floor.
Specifically, apart from delay and no response to phone, emails and letters; the workmen did not work to the specifications (brick and tile colour and type), the cement floor was left with holes several inches wide when vacuumed because it had not been mixed and parts were just sand (stated by workmen who came to repair). They just filled the holes so the rest of the floor is probably substandard.
AVOID THIS COMPANY. I wish I had !!