Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
2790195

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Broken seat not discovered until takeoff. No follow-up.”

written by Rozelle on 09/08/2014

On a flight from London Heathrow to Tel Aviv it was discovered that my wife's seat was broken and could not recline. Since she wears an orthopedic brace on her left leg and there wasn't another seat available in any cabin she suffered through it.
She later received a random email customer service survey, answered it and got no response. Same with a letter sent via postal mail to the company CEO.
We are giving up our Chase BA credit card and trying never to fly BA again!

Was this review helpful? 0 0