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★★★★★

“What a service!”

written by Braeden345 on 08/08/2014

After seeing the reviews left on this site I was very optimistic about the service I would recieve after loosing my phone while abroad. How ever this was not the case, I sent off my claim letter 2nd class Friday afternoon, I received an email at midday Monday saying they have received my claim and will review it within 3 days. By 8 o'clock that night they replied again saying they have accepted my claim and will dispatch a phone within 3 working days. The following morning I received a text and email saying the phone will be delivered that day by courier. By 5 o'clock that day the phone was delivered. And I was very surprised to find that i was not only sent a replacement iPhone, but also all the accessories that come with it like headphone USB cable and wall plug. All these came within an offical apple refurbish box.

Extremely happy with the service I received, just make sure you fill in the form properly and send off all the see dart documents they ask for and you should have the same sort of service.

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