Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2784929

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Enterprise Car Hire - Pay a little extra somewhere else.”

written by Smartinabel on 07/08/2014

Picked car up a car from Enterprise and even though I had given a time fir puck up I spent one and a half hours sorting out rental, not what you want after a long flight. Given the car and had to ask for it to be cleaned, mud and grease over inside and car not washed, barely enough fuel to get me to a petrol station. Booked the hire car for 28 days and wanted to extend by a week. Told I had to pay a whole month up front plus another £200 deposit it would be 4 days because of a weekend before I had my last deposit back. AA cover is non existent, told that If I needed to call them out I had to pay and they MAY refund it if the car was at fault. They told me my own recovery memberships would not cover me because it was a hire car. Wanted an extra £320 plus to get the extra cover for 28 days. Paid for a policy to cover all I needed on the internet for £39.00 for a years cover as long as no more than 28 days in one car.
Next time I will pay the little extra at another company to get the service I expect. Never again will Enterprise get one penny of my money.

Was this review helpful? 0 0