Written on: 06/08/2014 by BARRENCAR (1 review written)
it's a long story, I called booking to see if the residence had an elevatot they said yes....it did not.
I am handycap. need to be on the main floor. Had to look for another hotel. The next booking the picture posted was a beautiful room. upon arrival, the room they gave me had mildew mark around the room and smelled and paint on the ceiling was chipping. They changed the room, but had to walk up a flight of stairs. After that, I did not want to go to the last booking. I lost over $100 deposit and they refused to return it to me.
They really ruined everything. My husband's liver cancer returned and he wanted to make a final trip to see his son and grandson. You could not imagine what we went through. I had to book another hotel. All were filled up. The only one available was the Sheraton Hotel, very nice, but cost 250 euros a day, something we could not afford. I am still paying it off. Just not fair. I Hope you never has to go through what I went through ever.