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★☆☆☆☆

“Cowboys. You will end up paying twice! AVOID!!!!!!”

written by Natashab83 on 06/08/2014

I booked my flights and all seemed well until I got an email saying the time had changed and will be just shy of 3 hours delayed. This wasn't suitable so I cancelled my outbound and asked for a refund. I have since received an email I would get my refund, then another saying if I wanted it refunded to my card or a voucher, I advised refund to my card, then another email saying no refund, then another saying a voucher. I then called the airline that was flying us to find they had refunded the amount to bravofly 2 and a half weeks ago and I still did not have my money. The customer services is by far the worst I've experienced, no managers? Hmm and when there was they refused your call. They when the operators are done talking to you they just hang up! To date I still haven't received my money back and I know they have it. Con-artists as I'm sure they are making interest of All the money they don't return. AVOID AVOID AVOID. I have out one start above as you have to otherwise I would have minus stars!

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