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★★★★☆
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“An example of great customer service ”

written by Scarletc123 on 04/08/2014

OK, I was very negative about orange, it annoys me about them charging extra for 4g when other give it free. When their charges for roaming are still so high even after their forced reduction by regulators (you do know you have never made a penny out of me and you won't while you rip us off). But you just gave me possibly the best customer service ever. My sim stopped working and I called up and was promised a new Sim that same day in the evening. Well obviously that wasn't going to happen! A very nice man arrived at my front door at 7.45pm on Friday night and handed me my new Sim......on the same day. I am just blown away at how well I have been treated. Thank you Orange. Simply stunning!

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